Incardo
Incardo Privacy Policy
This privacy policy applies to users when they use...Incardo In the process of using the platform (hereinafter referred to as “the Platform”), the Platform’s practices regarding the collection, use, storage, and protection of users’ personal information.
I. The Information We Collect
1.1 Information voluntarily provided by the user
When you register, log in, or use the platform’s services, you may need to provide us with the following information:
Account Information: Username, email address, mobile phone number, password (stored encrypted)
Transaction Information: Order records, payment status, shipping address, and logistics information
Communication messages: In-site messages, customer service communication records
1.2 Automatically Collected Information
During your use of the platform, we may automatically collect the following information:
Device Information: Device Model, Operating System, Browser Type
Log information: access time, accessed page, IP address, operation records
Information generated by cookies and similar technologies
II. Purpose of Information Use
We collect and use your personal information solely for the following purposes:
Provide, maintain, and improve platform services.
Complete deal matching, order processing, and after-sales support.
Conduct account security, risk control, and anti-fraud measures.
Sending you necessary service notifications.
Conduct data analysis and product optimization within the scope permitted by law.
III. Sharing and Disclosure of Information
We will not sell your personal information. We may share relevant information with necessary third-party service providers only when it is necessary to complete services, obtain your authorization, fulfill legal obligations, or protect the legitimate rights and interests of the platform and users..
We may share necessary information under the following circumstances:
To complete payment, logistics, and other services, provide necessary information to our partner service providers.
As required by laws and regulations, judicial authorities, or regulatory agencies
To protect the legitimate rights and interests of the platform, users, or the public.
IV. Storage and Protection of Information
We employ reasonable technical and administrative measures to protect the security of your information.
User passwords are stored using encryption.
Information will be retained only for the period necessary to achieve the purposes described in this policy.
V. Your Rights
You are legallyEnjoy the following rights:
Access,Correct youpersonal information
Delete or deactivate the account (unless otherwise provided by laws and regulations).
Withdraw the authorization for the use of certain information.
VI. Protection of Minors
The platform does not provide services to minors under the age of 18.
7. Policy Updates
We may revise this privacy policy from time to time.
The revised policy will be communicated via platform announcements.
8. Contact Us
If you have any questions, comments, or complaints about this privacy policy, please contact our platform’s customer support.Service channelsContact us.
IX. Payment and Subscription
If you purchase a platform membership or subscription service, the relevant payment will be completed through the Apple App Store or other supported payment services. We will not collect or store your full bank card information, credit card information, or Apple ID payment credentials. To fulfill order processing, confirm subscription status, activate membership, provide after-sales support, and control risks, we may process necessary information such as order numbers, product IDs, transaction IDs, purchase vouchers, payment statuses, and subscription statuses.